BOOKING CONDITIONS
1.
TICKET SALES
1.1.
Tickets and Festival Passes cannot be refunded except on cancellation of an event by The English Music Festival for reasons within its reasonable control. All sales are final.
1.2.
FORCE MAJEURE
1.2.1.
The English Music Festival shall not be liable for any failure or delay in performance of its obligations arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God; earthquakes; fires; floods; wars; civil or military disturbances; acts of terrorism; sabotage; strikes; pandemics; epidemics; riots; power failures; computer failure and any such circumstances beyond its reasonable control as may cause interruption, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service; accidents; labour disputes; acts of civil or military authority; governmental actions; or inability to obtain labour, material, equipment or transportation.
1.2.2.
For the avoidance of doubt, The English Music Festival regrets that tickets and Festival Passes cannot be refunded in the event of force majeure as defined in Paragraph 1.2.1.; neither, under such circumstances, shall it be liable for the reimbursement, either in full or in part, of the costs of travel or accommodation arrangements made by Festival patrons, whether or not tickets or Festival Passes have already been purchased.
1.3.
CONDITIONS OF SALE
1.3.1.
The Festival reserves the right to refuse admission of the ticket holder to all Festival concert premises.
1.3.2.
Late-comers will only be admitted at a suitable break in the performance.
1.3.3.
Photography and the use of any video or audio recording equipment are strictly prohibited.
1.3.4.
Tickets are sold subject to the Festival’s right to make any alterations to the artists, programme or any other advertised arrangements.
1.3.5.
All tickets and discounts are subject to availability.
2.
CHOICE OF SEATS
2.1.
Dorchester Abbey is primarily a place of worship. It is not a concert hall, although it provides a wonderful setting for performances. Sound is generally good, but vision is restricted in some areas. Seating is unreserved so it is suggested that you arrive in good time for performances. The Festival cannot guarantee to provide patrons holding tickets with particular seats.
2.2.
The same comments apply to performances at All Saints’ Church, Sutton Courtenay.
2.3.
Should the number of those attending any concert exceed the number of seats available at the venue the Festival reserves the right to turn away those without tickets. Seats will however be retained for those holding Festival Passes until ten minutes before the concert is due to start when they may be reallocated.
3.
DISPATCH OF TICKETS
3.1.
Ticket orders will be posted by first-class mail within a few working days of the order being processed. Please check your tickets as soon as they arrive.
3.2.
Tickets ordered after the published closing date for posting will be held at the Box Office for collection.
4.
DATA PROTECTION
4.1.
In order to fulfil its contractual obligations relating to ticket sales, The English Music Festival maintains an electronic database of contact details and ticket information relating to its patrons. This information will not be shared or otherwise distributed without consent. This practice is within the guidelines of the General Data Protection Regulation 2018.
4.2.
Full details of the Festival’s Privacy Policy are published on this page: https://www.englishmusicfestival.org.uk/privacy-policy.php.

 

 

LATEST NEWS

A very warm “thank you” to all who made the 2021 Autumn Festival such a success: to St Mary’s Church and the Drill Hall in Horsham for welcoming us again; to the artists, for their stimulating and engaging performances; to all the volunteers, without whose help running the Festival “on the ground” would simply not be possible; and, of course, to our audiences, whose enthusiasm and support continue to mean so much to us.

Booking has now opened for our Christmas Concerts. This year these will be held in the historically fascinating church of St Andrew’s in the delightful Northumbrian town of Corbridge with its rich Roman remains and plethora of charming restaurants, tea-shops, pubs, hotels and artisan shops. The full programme is posted on this page; and tickets may be booked through our online Box Office.

With the artists’ permission, some of the events at the 2021 May Festival were filmed; and these are now ready for viewing on this website. We are making a modest charge for access — this is to cover the costs of production and also to enable us to pay a royalty to the performers. The film programmes are available on this page; and tickets can be purchased from our online Box Office.

If you would like more details about our Friends’ Scheme, please follow this link to our ‘Friends’ Scheme’ page for a description of the tiers and their benefits, together with information about how to join.